AI-powered Knowledge Base software
Unify the answers across your knowledge silos
Intranets and wikis won’t cut it anymore. Choose a knowledge base that's AI-first in approach – and lives wherever your teams already live.
Connect 100+ integrations into one powerful knowledge base
Ask-AI integrates with the most popular SaaS tools to create your unified Knowledge Base – with more integrations added every week.
Your AI-powered knowledge base, wherever your teams live
Always-on Browser Extension
Ask-AI sits on top of your employee’s browser, proactively assisting them throughout their day.
Inside Your Slack
Ask-AI works 24/7 inside your Slack, answering questions and proactively building out your knowledge base.
Across Your Help Center
Ask-AI automatically surfaces vetted answers within your Help Center – solving many customer issues without a touchpoint.
Easily identify where knowledge gaps exist
Eliminate those Repetitive Questions
Ask-AI spots the most frequently repeated questions for your team – and proactively surfaces the best answer to recipients
Identify Knowledge Gaps to Prioritize
Ask-AI analyzes questions, documents & conversation data to uncover key knowledge gaps & recurring issues.
Track Topic Trends over Time
Follow new questions as they emerge and grow over time – so you’re equipped to address them proactively.
Crowdsource knowledge improvements with just one click
Ask an Expert
Grow your knowledge base effortlessly as designated experts contribute to queries. Real time routing and self-healing knowledge ensures only timely and accurate information sticks around.
Get Real-Time Feedback
Team members can easily verify or disqualify information via a helpful Thumbs Up/Down.
Gamify the Process
Built-in gamification and leaderboards encourage team participation in the knowledge management process.
Unlock the voice of your customer
Identify Key Customer Trends
Search, summarize, and segment customer feedback in seconds – so you can prioritize areas of improvement and focus. No more sifting through thousands of customer calls and disposition notes just to know how your customers are feeling.
Inform Your Product Roadmap
Get the powerful insights and customer trends you need to inform your Product roadmap.
Trusted by leading SaaS businesses:
Time to unlock your company knowledge
Leading SaaS companies are turning to AI to achieve their 2024 goals. We're here to help you do the same.
Get a demo of the AI-powered Knowledge Base software your teams will love:
Book a Demo